Hiichiikok Home For Children Care

Located off Jalan Ipoh, Kuala Lumpur, the children’s home is equipped with good amenities, including a kitchen stocked with food from well-wishers, a mini playground, and learning material donated by the public. It is also staffed by a team of experienced care-givers, who are assisted by the occasional volunteers. Besides ensuring the physical well-being of the children, special attention is also given to their emotional and social growth. This includes providing the children with external counselling, yoga lessons, and outings, among others – all made possible by kind volunteers.

Home Rules and Regulations

In order to maintain a safe and welcoming environment, the management of Pusat Jagaan Yayasan Hiichiikok requires all to comply with the following:

  1. The opening hour of the care center is from Monday to Saturday (from 9.00 AM to 6.00 PM) and the management office is from Monday to Friday (from 9.00 AM to 6.00 PM). The management office will be closed during the weekends and public holidays.
  2. Visiting hour for the care center is from Monday to Friday (from 12noon to 2:00 PM and from 5:00 PM to 7:00 PM). After the scheduled visiting hour requests will be entertained on case by case basis with the management decision with approval as final.
  3. All staffs and residents should be aware of the schedule of the care center.
  4. Smoking is strictly prohibited in the care center and the management office.
  5. All equipment and facilities are to be used with care, and no one shall deface or vandalize the equipment and facilities in the care center and the management office.
  6. Engaging in conduct that disrupts or interferes with normal operation, or that disturbs others is not allowed in the care center or the management office. Such conduct includes:
        a. Harassing or threatening behavior.     
        b. Using obscene or abusive language or gestures.
  7. All visitors shall call the management office at least one week in advanced to make appointment before visiting the care center, especially large groups of visitors.
  8. Walk-in visitation is not allowed and will not be entertained as advance appointment with approval is required.
  9. All visitors should produce their ID or passport for verification upon visiting the care center by signing the registration book at the reception counter, and sign out before leaving the care center in the present of the assigned staff.
  10. All visitors must be accompanied by appointed staff during their whole visitation, and they are not allowed to be alone with the children in the care center.
  11. The care center will not be responsible for any loss or damage of personal belongings of the visitors during their visitation to the care center.
  12. Photography and video shooting of the children or the care center is NOT ALLOW without permission or approval from the management.
  13. Do not give gifts of any type (food, clothing, money, etc.) to individual child. All sponsorship or donations should go through the management.
  14. Any visitor violates any of the rules and regulations, his or her visitation will be terminated on the spot, and they are to leave the premise accompany by the assigned staff.
  15. All the residents shall follow the schedules arrangement done up in the care centre.
  16. All the residents must do their daily or weekly chores assigned. Only with legitimate reasons, such as illness can be excused.
  17. All the residents shall not leave the care centre without any permission from the management.
  18. All the residents shall not accept any gifts of any type (food, clothing, money, etc.) from any individual without permission from the management.
  19. All staff shall aware that outings must be authorized and pre-arranged at least one week in advance with approval from the management.
  20. All staff shall be awared that pick up and to return of the children to the care centre for outings must be done on time. Emergencies do happen, please contact the care centre person in-charge or the management staff immediately concerning delays. Failure to return the children at the designated time will affect future outings.
  21. All staff is not allowed to give gifts of any type (food, clothing, money, etc.) to individual child.

The above mentioned rules and regulations are subject to periodical reviews and revisions from the management and taken into consideration the constructive feedbacks from all the care center staffs.