Hiichiikok Home For Children Care
Located off Jalan Ipoh, Kuala Lumpur, the children’s home is equipped with good amenities, including a kitchen stocked with food from well-wishers, a mini playground, and learning material donated by the public.
It is also staffed by a team of experienced caregivers, who are assisted by the occasional volunteers. Besides ensuring the physical well-being of the children, special attention is also given to their emotional and social growth. This includes providing the children with external counselling, yoga lessons, and outings – all made possible by kind volunteers.
To maintain a safe and welcoming environment, the management of Pusat Jagaan Yayasan Hiichiikok requires all to comply with the following:
- The opening hours of the care centre are Monday to Saturday (9.00 AM to 6.00 PM) and the management office is open Monday to Friday (9.00 AM to 6.00 PM). The management office will be closed during the weekends and public holidays.
- Visiting hours for the care centre are from Monday to Friday (12 noon to 2:00 PM and 5:00 PM to 7:00 PM). After the scheduled visiting hours, requests will be entertained on a case-by-case basis with the management decision with approval as final.
- All staff and residents shall be aware of the care centre schedule.
- Smoking is strictly prohibited in the care centre and the management office.
- All equipment and facilities are to be used with care, and no one shall deface or vandalise the equipment and facilities in the care centre and the management office.
- Engaging in conduct that disrupts or interferes with normal operation, or that disturbs others is not allowed in the care centre or the management office. Such conduct includes:
- Harassing or threatening behaviour.
- Using obscene or abusive language or gestures.
- All visitors shall call the management office at least one week in advance to make an appointment before visiting the care centre, especially large groups of visitors.
- Walk-in visitation is not allowed and will not be entertained as an advanced appointment with approval is required.
- All visitors shall produce their ID or passport for verification upon visiting the care centre by signing the registration book at the reception counter and signing out before leaving the care centre in the presence of the assigned staff.
- All visitors must be accompanied by appointed staff during their whole visitation, and they are not allowed to be alone with the children in the care centre.
- The care centre will not be responsible for any loss or damage to personal belongings of the visitors during their visit.
- Photography and video shooting of the children or the care centre is NOT ALLOW without permission or approval from the management.
- Do not give gifts of any type (food, clothing, money, etc.) to individual children. All sponsorship or donations should go through the management.
- Any visitor who violates any of the rules and regulations will be asked to leave the premises accompanied by the assigned staff.
- All the residents shall follow the schedule and arrangement of the care centre.
- All the residents must do their daily or weekly chores assigned. Only legitimate reasons, such as illness, can be excused.
- All the residents shall not leave the care centre without permission from the management.
- All the residents shall not accept any gifts of any type (food, clothing, money, etc.) from any individual without permission from the management.
- All staff shall be aware that outings must be authorised and pre-arranged at least one week in advance with approval from the management.
- All staff shall be aware that pick up and return of the children to the care centre for outings must be done on time. Emergencies do happen, so please contact the person-in-charge or the management immediately concerning delays. Failure to return the children at the designated time will affect future outings.
- All staff are not allowed to give gifts of any type (food, clothing, money, etc.) to individual children.